Tag Archives: work

The Value of Thinking Outside the Box: A Tale of Two Employees

An old employee, who has been working for the company for ten years, knocks on the boss’s door with a complaint. The employee mentions that he has been arriving half an hour early and leaving half an hour late daily, working hard, and never complaining. However, a new employee, who started six months ago, has already been promoted and earns more without putting in extra hours. The old employee feels this is unfair and wants to address the issue.

The boss thinks for a minute and says:

– OK, before we continue this conversation, do me a favour: Today is Friday, it’s a hot day, and we’ve had a good week. I’m considering treating the staff to a fruit salad at the end of the day. On the next block, there is a greengrocer. Buy bananas, strawberries and oranges, please.

The employee, good and hardworking, agrees and leaves. About 40 minutes later, he returned sweaty and breathless and said: Boss, unfortunately, the grocery store is out of oranges, but they will get a new delivery at the end of the week, so we will have to postpone until Monday. I already put it on my calendar to go there early.

The boss thanks him and says:

– OK, sit here and watch.

Next, the boss calls the new employee into his office and tells him the same story about the fruit salad. The new employee agrees and leaves without saying anything more than “OK.” This leaves the old employee puzzled.

Less than 10 minutes later, the new employee came back and said:

OK, boss. I called the grocery store, and they’re out of oranges, but then I explained what we’re trying to do here, and they suggested using tangerine, which will give a very similar effect and some people even like it better. I told them how many people we have, and they gave me a quote. I thought we would need disposable cups and spoons too, so I called the corner store and got a quote for that too.
It must take about 40 minutes to go to the grocery store and another 10 to the corner store. Plus, we need to consider the time it will take for an employee to prepare everything. So it could be a little expensive for the company. I called the pastry shop in the neighbouring community because I knew they sell ready-made fruit salad. I got a quote, including delivery, and buying directly from them is cheaper. We can even add ice cream for the exact cost as it would be for us to buy and prepare it ourselves.

As the new employee confidently presented his detailed plan, the old employee watched in disbelief. The new employee’s innovative and proactive approach starkly contrasted with the old employee’s unyielding dedication to output and hours of grunt work.

The boss smiles at the old employee and dismisses the new one just by saying:

– Order it with ice cream.

As the old employee left the boss’s office, he realized it wasn’t enough to put in the hours and work hard. He needed to adapt to the changing demands of the workplace and embrace innovation and proactivity.

Who are you in this tale?

Work vs Toil: How to Work Smarter, Not Harder

We all know the feeling of being bogged down by toil – those repetitive, time-consuming tasks that require little mental effort but eat away at our productivity. This post will explore ways to reduce toil and work smarter, not harder.

Use Tools Correctly and Efficiently

For most of the audience of this blog, work involves spending much of our day typing and editing text. Mastering our tools – Microsoft Word, Google Docs, vscode, emacs or vim – is essential to our productivity. By learning our tools’ default shortcuts and features, we can save ourselves hours of wasted time. Copying and pasting, multi-line selection, searching and replacing, and moving efficiently between sections. This should be muscle memory and not consume either time or mental space.

Use Better and Modern Tools

Expanding on the section above, using outdated tools is often counterproductive. As more and more people use modern tools, new features are created to address everyday needs. For example, installing software on a Linux server used to be an extremely laborious process. However, modern Linux distributions now have package management systems that trivialize the process. By adopting modern tools, we can save ourselves hours of toil.

Now, I want to drive this point home with some points why you should put the effort to leave your comfort zone and learn new tools:

  1. Increased efficiency: Modern tools are often designed to be more efficient and streamlined than their older counterparts. They may have better user interfaces, more intuitive workflows, and more advanced features to help us work more efficiently and reduce toil. For example, newer text editors may have better search and replace functionality, faster loading times, and better support for various programming languages.
  2. Improved collaboration: Modern tools often have better features like real-time editing and commenting. This can be particularly useful for remote teams or working with clients in different locations. So we can reduce the need for back-and-forth communication and improve the speed and accuracy of work.
  3. Easier integration: Modern tools are often designed to work well with other modern tools. For example, a modern project management tool may integrate well with a modern time-tracking tool, enabling us to streamline our workflow and reduce toil. Using modern tools designed to work together can reduce the need for manual integration and reduce the risk of errors or inconsistencies.
  4. Staying competitive: Employers and clients may expect us to be proficient in the latest tools and technologies, and failing to keep up can lead to missed opportunities or lost business. If we stay up-to-date with modern tools, we can remain relevant and competitive in our field while reducing toil and improving the quality of our work.

Automate Repetitive Tasks

Automating repetitive tasks can save us a significant amount of time. Whether using a tool like autokey to create shortcuts or scripts to automate larger tasks, the benefits of automation are clear. Use the Pareto Principle to find the 20% of things you do that take up 80% of your time and automate those tasks.

Think of it this way: Suppose a software engineer needs to run a suite of automated tests on their codebase before deploying it. Running these tests manually can be time-consuming and error-prone. However, by automating the testing process, the engineer can save time and improve the overall quality of their work. This can be achieved using a continuous integration (CI) tool like Jenkins or Travis CI to run the tests whenever new code is committed automatically. The CI tool can be configured to run the tests on various environments, such as operating systems or browsers, ensuring the code works correctly across different platforms. The engineer can also receive notifications of failed tests, enabling them to identify and fix any issues quickly. By automating the testing process, the engineer can free up time for more critical work, such as developing new features or improving existing ones, while improving the codebase’s overall quality.

Delegate Tasks

Delegating tasks can be a tricky balancing act. One must consider factors like the importance of the task, the trustworthiness of the person or entity we’re delegating to, and the cost of our time versus the cost of having someone else do the task. However, delegating can be a powerful way to reduce toil and free up our time for more critical work.

This is also applicable in our personal lives in addition to our daily work. I still have to read the book Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire by Dan Martell. But I listened to a podcast interview with him, and I was inspired.

Plenty of services will allow you to hire people in the gig economy to help you carry tasks, like Fiverr (which I used several times), TaskRabbit and Fancy Hands.

In a professional setting finding someone to delegate tasks can be challenging. Make sure you consider their skill sets and workload. Look for people who are reliable and require little direction. Or people who are self-starters and highly motivated and will only need to be taught once.

Create Checklists and Standard Operating Procedures

Maybe building up on the task delegation point, creating clear documentation and procedures can significantly reduce the toil involved in our work. By creating checklists and standard practices for everyday tasks, we can reduce the chance of mistakes, save time on training new employees, streamline our workflow and make delegation much more effortless.

In conclusion, by adopting these strategies, we can significantly reduce the toil involved in our work and work smarter, not harder. So take the time to streamline your workflow, automate repetitive tasks, and delegate where possible. Your productivity, your health, and your career will thank you.