Tag Archives: work

Building Mental Toughness: A Key to Professional Success

As someone who has always wanted to excel professionally, I’ve come to understand that mental toughness is crucial in achieving success. It’s often the difference between those who excel and those who don’t.

Mental toughness is all about how you respond to stress. Do you panic and lose control, or do you zero in on how you will overcome the difficulty? I’m actually pretty good at this when it comes to work. Even when the world around me is falling apart, I can keep my focus and get the job done.

Nevertheless, I’ve decided to start focusing on building my mental toughness. According to Wikipedia, mental toughness is a collection of attributes that allow a person to persevere through difficult circumstances and emerge without losing confidence. It’s a skill; like any other skill, it can be trained and enhanced.

Antifragile

I found this one-sentence summary of the book Antifragile that says: “[Antifragile] reveals how some systems thrive from shocks, volatility and uncertainty, instead of breaking from them, and how you can adapt more antifragile traits yourself to thrive in an uncertain and chaotic world.”

This concept of antifragility can also be applied to cultivating mental toughness in difficult circumstances. By embracing challenges and actively seeking out uncomfortable situations, we can foster resilience and adaptability and ultimately enhance our ability to confront obstacles.

How to become mentally tougher:

  1. Push harder during physical training: I’ve always pushed myself harder each time I work out, but now I’m trying to push myself to my limits.
  2. Get comfortable with discomfort: In Canada, it’s easy to practice getting comfortable with discomfort. I’m constantly exposing myself to cold temperatures by wearing shorts and a t-shirt outside when it’s -20 degrees Celsius or keeping my house at a chilly 17 degrees Celsius all day. I also fast an entire day once a week, which is uncomfortable but has health benefits.
  3. Socialize more: This is a big one for me. I’m not great at socializing, so I’m taking baby steps and exposing myself to more social situations, like making small talk before meetings.
  4. Embrace the struggle: I’m changing my perspective on struggles and seeing them as opportunities for growth and learning.
  5. Practice mindfulness: Mindfulness is being present and aware of your thoughts and feelings. It can help build resilience and manage stress. I am a big fan of Headspace.

Conclusion

Building mental toughness is essential for success in our personal and professional lives. By embracing discomfort, seeking out challenges, and developing resilience, we can enhance our mental fortitude and become better equipped to handle the stresses and obstacles that come our way. 

I encourage readers to try out the tips mentioned in this post and to continue exploring other ways to build their mental toughness. 

Do you have any other suggestions for activities or practices that can help strengthen mental toughness? Please share your thoughts and experiences in the comments below. Together, we can all become mentally tougher and achieve our goals.

Everything Sucks – Managing IT Risks: Strategies for IT Professionals.

As someone who has worked in the IT industry for many years, I have realized that technology is far from perfect. In fact, I would go so far as to say that everything sucks when it comes to technology.

IT professionals constantly deal with a never-ending barrage of issues, from unexpected hardware failures to software bugs and infrastructure breakdowns. It is Murphy’s Law all the way.

And while we often joke about the shortcomings of operating systems like Windows, even the most reliable and robust systems like Linux are not immune to bugs and glitches. The sheer complexity of software development means that dozens of bugs are likely lurking in every thousand lines of code, making it impossible to catch them all.

It is everything

But it’s more than just problematic software. Even the best hardware can fail unexpectedly, despite companies spending large sums on the latest and greatest equipment. Mean Time Between Failures (MTBF) might offer some guidance, but it’s often a source of delusion rather than certainty.

And when it comes to infrastructure, the fragility of the Internet can be mind-boggling. For example, one broken fibre cable in Egypt caused widespread disruption to millions across Africa, the Middle East, and South Asia. Given the countless potential points of failure and the constant threat of cybercriminals, it’s a miracle that the Internet works at all.

And let’s not even go into all the problems around Border Gateway Protocol (BGP), which is a fundamental protocol that helps keep the Internet running. It is based on trust rather than security. This means that every network operator must trust the information provided by others, even if they have no direct relationship with them. What could possibly go wrong, right?

But not all is lost

Despite all these challenges, there are ways to mitigate the risks and prepare for the worst.

It’s important to perform risk analyses and prioritize resources accordingly. While protecting against every potential threat is impossible, it’s crucial to focus on the most significant risks and allocate resources accordingly.

Performing risk analysis is a critical step for any IT professional in preparing for the worst. It involves identifying potential risks and evaluating the likelihood of those risks occurring, as well as the potential impact they could have. By conducting a risk analysis, IT professionals can better understand where their systems and infrastructure are vulnerable and prioritize resources accordingly.

Risk Matrix

One common risk analysis method uses a risk matrix, which assigns likelihood and impact scores to various risks to determine their overall risk level. Once the risks have been identified and evaluated, IT professionals can develop strategies to mitigate them and prepare for the worst.

Wikimedia

For example, if a company relies heavily on a particular system, it might identify the failure of that system as a significant risk. They could then develop a backup plan, such as having redundant systems or backup servers, to minimize the impact of a potential failure.

It is a continuous process

It’s important to note that risk analysis is an ongoing process. Risks can change over time, and new ones can emerge, so it’s essential to regularly review and update risk analyses to ensure that IT professionals are always prepared for the worst.

IT professionals must acknowledge technology’s flaws and take action to prepare for potential risks. By performing risk analyses and prioritizing resources, we can develop effective strategies to minimize the impact of unexpected challenges and ensure critical systems remain operational. Let’s make risk analysis and mitigation strategies a priority in our work and ensure technology works for us.

Sharpening Your Axe: The Key to Achieving Lasting Success in Your Career and Life

“Give me six hours to chop down a tree, and I will spend the first four sharpening the axe.” – Abraham Lincoln.

“We don’t rise to the level of our expectations; we fall to the level of our training.” – Archilochus.

These two quotes may seem enough to make a point, but let’s dive deeper. While powerful quotes inspire us, it is reflecting on their meaning that can lead to actual growth and understanding.

We constantly face expectations, deadlines, and urgent tasks in our professional and personal lives. It’s easy to feel compelled to jump into action immediately, with no time to plan, set the stage, or improve ourselves.

However, this mindset can be counterproductive in the long run. By hastily making assumptions, we are more prone to mistakes, which can lead to additional problems and perpetuate a vicious cycle.

In software development, success hinges on clear requirements, comprehensive user stories, thorough documentation, well-defined criteria for completion, and rigorous testing. By investing time in these areas, software engineers effectively sharpen their axes, leading to a more efficient development process and fewer mistakes.

In the book “Accelerate: Building and Scaling High-Performing Technology Organizations,” Nicole Forsgren concludes: “High performers understand that they don’t have to trade speed for stability or vice versa because by building quality in, they get both.”

While this advice applies to teams and organizations, it’s also crucial for individuals to invest in personal growth. Embracing challenges and putting ourselves in uncomfortable situations can lead to meaningful development.

Despite our busy schedules and seemingly endless responsibilities, prioritizing self-improvement is essential. A valuable piece of advice is to “pay yourself first.” Dedicate the first 30 to 60 minutes of your workday to learning something new, deepening your expertise, or refining your existing skills.

As a people manager, encouraging your team members to invest in themselves has numerous benefits for team performance:

  1. Broad knowledge leads to diverse perspectives in discussions.
  2. Deep expertise enables the implementation of more efficient solutions.
  3. Proficiency in tools boosts overall efficiency.
  4. Keeping up with industry and market trends gives your team a competitive edge.
  5. Knowledge fosters critical thinking.
  6. People are happier when they feel they are improving, which promotes retention.

We can achieve significant progress when we strive for personal growth and adhere to best practices as an organization. It may be slow initially, but as we build momentum, we become unstoppable.

In conclusion, take the time to invest in yourself and encourage your team to do the same. Embrace continuous learning and growth as both individuals and organizations. Start by dedicating a portion of your day to improving your skills and knowledge. Watch the ripple effect on your personal success, team performance, and overall organizational achievements. So, don’t wait any longer—begin your journey toward self-improvement and excellence today. Remember, every step you take towards sharpening your skills and tools will bring you closer to realizing your full potential and achieving lasting success.

The Value of Thinking Outside the Box: A Tale of Two Employees

An old employee, who has been working for the company for ten years, knocks on the boss’s door with a complaint. The employee mentions that he has been arriving half an hour early and leaving half an hour late daily, working hard, and never complaining. However, a new employee, who started six months ago, has already been promoted and earns more without putting in extra hours. The old employee feels this is unfair and wants to address the issue.

The boss thinks for a minute and says:

– OK, before we continue this conversation, do me a favour: Today is Friday, it’s a hot day, and we’ve had a good week. I’m considering treating the staff to a fruit salad at the end of the day. On the next block, there is a greengrocer. Buy bananas, strawberries and oranges, please.

The employee, good and hardworking, agrees and leaves. About 40 minutes later, he returned sweaty and breathless and said: Boss, unfortunately, the grocery store is out of oranges, but they will get a new delivery at the end of the week, so we will have to postpone until Monday. I already put it on my calendar to go there early.

The boss thanks him and says:

– OK, sit here and watch.

Next, the boss calls the new employee into his office and tells him the same story about the fruit salad. The new employee agrees and leaves without saying anything more than “OK.” This leaves the old employee puzzled.

Less than 10 minutes later, the new employee came back and said:

OK, boss. I called the grocery store, and they’re out of oranges, but then I explained what we’re trying to do here, and they suggested using tangerine, which will give a very similar effect and some people even like it better. I told them how many people we have, and they gave me a quote. I thought we would need disposable cups and spoons too, so I called the corner store and got a quote for that too.
It must take about 40 minutes to go to the grocery store and another 10 to the corner store. Plus, we need to consider the time it will take for an employee to prepare everything. So it could be a little expensive for the company. I called the pastry shop in the neighbouring community because I knew they sell ready-made fruit salad. I got a quote, including delivery, and buying directly from them is cheaper. We can even add ice cream for the exact cost as it would be for us to buy and prepare it ourselves.

As the new employee confidently presented his detailed plan, the old employee watched in disbelief. The new employee’s innovative and proactive approach starkly contrasted with the old employee’s unyielding dedication to output and hours of grunt work.

The boss smiles at the old employee and dismisses the new one just by saying:

– Order it with ice cream.

As the old employee left the boss’s office, he realized it wasn’t enough to put in the hours and work hard. He needed to adapt to the changing demands of the workplace and embrace innovation and proactivity.

Who are you in this tale?

Work vs Toil: How to Work Smarter, Not Harder

We all know the feeling of being bogged down by toil – those repetitive, time-consuming tasks that require little mental effort but eat away at our productivity. This post will explore ways to reduce toil and work smarter, not harder.

Use Tools Correctly and Efficiently

For most of the audience of this blog, work involves spending much of our day typing and editing text. Mastering our tools – Microsoft Word, Google Docs, vscode, emacs or vim – is essential to our productivity. By learning our tools’ default shortcuts and features, we can save ourselves hours of wasted time. Copying and pasting, multi-line selection, searching and replacing, and moving efficiently between sections. This should be muscle memory and not consume either time or mental space.

Use Better and Modern Tools

Expanding on the section above, using outdated tools is often counterproductive. As more and more people use modern tools, new features are created to address everyday needs. For example, installing software on a Linux server used to be an extremely laborious process. However, modern Linux distributions now have package management systems that trivialize the process. By adopting modern tools, we can save ourselves hours of toil.

Now, I want to drive this point home with some points why you should put the effort to leave your comfort zone and learn new tools:

  1. Increased efficiency: Modern tools are often designed to be more efficient and streamlined than their older counterparts. They may have better user interfaces, more intuitive workflows, and more advanced features to help us work more efficiently and reduce toil. For example, newer text editors may have better search and replace functionality, faster loading times, and better support for various programming languages.
  2. Improved collaboration: Modern tools often have better features like real-time editing and commenting. This can be particularly useful for remote teams or working with clients in different locations. So we can reduce the need for back-and-forth communication and improve the speed and accuracy of work.
  3. Easier integration: Modern tools are often designed to work well with other modern tools. For example, a modern project management tool may integrate well with a modern time-tracking tool, enabling us to streamline our workflow and reduce toil. Using modern tools designed to work together can reduce the need for manual integration and reduce the risk of errors or inconsistencies.
  4. Staying competitive: Employers and clients may expect us to be proficient in the latest tools and technologies, and failing to keep up can lead to missed opportunities or lost business. If we stay up-to-date with modern tools, we can remain relevant and competitive in our field while reducing toil and improving the quality of our work.

Automate Repetitive Tasks

Automating repetitive tasks can save us a significant amount of time. Whether using a tool like autokey to create shortcuts or scripts to automate larger tasks, the benefits of automation are clear. Use the Pareto Principle to find the 20% of things you do that take up 80% of your time and automate those tasks.

Think of it this way: Suppose a software engineer needs to run a suite of automated tests on their codebase before deploying it. Running these tests manually can be time-consuming and error-prone. However, by automating the testing process, the engineer can save time and improve the overall quality of their work. This can be achieved using a continuous integration (CI) tool like Jenkins or Travis CI to run the tests whenever new code is committed automatically. The CI tool can be configured to run the tests on various environments, such as operating systems or browsers, ensuring the code works correctly across different platforms. The engineer can also receive notifications of failed tests, enabling them to identify and fix any issues quickly. By automating the testing process, the engineer can free up time for more critical work, such as developing new features or improving existing ones, while improving the codebase’s overall quality.

Delegate Tasks

Delegating tasks can be a tricky balancing act. One must consider factors like the importance of the task, the trustworthiness of the person or entity we’re delegating to, and the cost of our time versus the cost of having someone else do the task. However, delegating can be a powerful way to reduce toil and free up our time for more critical work.

This is also applicable in our personal lives in addition to our daily work. I still have to read the book Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire by Dan Martell. But I listened to a podcast interview with him, and I was inspired.

Plenty of services will allow you to hire people in the gig economy to help you carry tasks, like Fiverr (which I used several times), TaskRabbit and Fancy Hands.

In a professional setting finding someone to delegate tasks can be challenging. Make sure you consider their skill sets and workload. Look for people who are reliable and require little direction. Or people who are self-starters and highly motivated and will only need to be taught once.

Create Checklists and Standard Operating Procedures

Maybe building up on the task delegation point, creating clear documentation and procedures can significantly reduce the toil involved in our work. By creating checklists and standard practices for everyday tasks, we can reduce the chance of mistakes, save time on training new employees, streamline our workflow and make delegation much more effortless.

In conclusion, by adopting these strategies, we can significantly reduce the toil involved in our work and work smarter, not harder. So take the time to streamline your workflow, automate repetitive tasks, and delegate where possible. Your productivity, your health, and your career will thank you.